Remote Contact Center
The call center sector is one of those sectors that have stuck to the traditional brick-and-mortar way of functioning for the longest time. The reasons ...
Within the contact center industry, remote work is emerging as an opportunity and a challenge, with supervisors having to adjust to the new norm and ada...
If you were someone who thought it’s time to say a much-needed goodbye to the dreadful COVID19 virus then let me tell you – you were not the...
Imagine a contact center software that provides flexibility of working from anywhere in the world, offers scalability, and is easy to deploy! That...
The COVID-19 pandemic acted as a catalyst in the revamping of the BPO sector. With an urgent need to move operations remote, we saw many traditional BPO...
The tides are changing in EdTech, inviting a massive adoption of online education across countries. The multitude of challenges exposed the need to crea...
About iMarque Solutions iMarque Solutions is operative in the BPO sector since 2004 and is serving a number of renowned NBFCs and Banks across the world...
During the recent COVID-19 outbreak, UC proactively moved all its employees to work from home – including a 750 member contact centre team. During...