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Bringing Customer Experience to the Forefront for 2000+ brands across 60+ countries

 

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Leader in Customer Experience & Contact Center Solutions

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Honourable mention in Gartner MQ
for 3 Consecutive Years

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Awarded Frost & Sullivan Asia
Pacific CCI Leadership Award 2017

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Deloitte Technology Fast 500

ASIA PACIFIC, 2015

2000+

Global Brands Trust Ameyo
Customer Experience Solution

Ikea
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Standard_Chartered.
flipkart

Flipkart

India's preferred online shopping network deployed Ameyo's Omnichannel contact center solution for E-commerce to automate inbound/outbound processes, improve order management and achieve customer satisfaction.

Modernize E-commerce Contact Center →

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Standard Chartered Bank

Ameyo's Omnichannel contact center solution modernized SCB Nepal Limited by eliminating manual data handling and improving the bank's presence across its social media channels.

Transform Banking Sector for Millennial Customers →

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MphasiS

Leading IT service providers deployed Ameyo suite to facilitate their clients to rapidly implement business processes with minimal capital outlay.

Embrace Omni-Channel in the BPO Sector→

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Fortis

One of the largest hospital chain in the Asia-Pacific region, Fortis implemented Ameyo solution to reduce call abandonment rate and facilitate cross-channel interaction via SMS, internet, and phone-based booking.

Improve Patient Experience in Health Sector →

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Prestige Holiday Resorts

Leading luxury holiday company chose Ameyo to meet their over-all communication needs, improve customer outreach and simplify sales process.

Make Hospitality More Hospitable→

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customer experience Enterprise solution

From Startup to Enterprise 

Customer Engagement

Put an end to operational silos. Connect with customers across touchpoints.Transform your contact center into a Customer Engagement Hub.   

Agent Empowerment

Empower contact center agents with Unified Desktop and Unlimited Channel Support. Offer them the flexibility to serve the customers in the best possible way. 

Clear Accountability 

Make real-time monitoring possible. Amalgamate Front Office and Back Office operations to offer unmitigated customer experience to your patrons. 

360 Degree Customer View

Know what your customers are saying, feeling and thinking across different channels. Meet customer expectation through Sentiment Analysis and Machine Learning. 

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“ We chose Ameyo due to their competence and the way they moved to have an in-depth understanding of our specific business requirements. The speed of execution from their end was superb”

ANURAGI RAMAN,

Sr. Vice President - MOSL

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