Ameyo and Exotel Announce Merger

cloud contact center software

Top 6 Keys to Operational Excellence in your Cloud Contact Center
These days the main focus of Contact Centers is to ensure that every customer call should end on a positive note without spending unnecessarily. Therefo...
Cloud Contact Center: A Guide for 2022 (With Actionable Tips)
Back in 2020, due to the pandemic, many business owners switched to operating remotely. As businesses these days are considering remote work in their lo...
Not Sure What’s Missing in Your Contact Center? Video Could be the Answer
Contact centers act as a spine of good customer experiences. A modern contact center is a primary location that shapes both inbound and outbound communi...
How does a Cloud-based Call Center Work?
COVID-19 has pushed the call centers to become digitally-enabled hubs. CIOs and CXOs have started to realize that the shift from on-premise call centers...
Why Cloud Contact Center is your Best Bet
Cloud adoption for contact centers has been on the rise in the last few years. It was further accelerated by the COVID-19 pandemic when contact centers ...
iVentures
About iVenturesPH Inc. iVenturesPH Inc. required a solution they could host at their data center in the US in order to provide services to multiple call...
Why Adoption of Cloud Contact Center Is Increasing?
A shift from on-premise to cloud solution has become the talk of the town. Why enterprises are keenly adopting cloud solution and reconsidering the deci...