Social

Initiate Conversations to Increase Your Customer Base with Social Media Customer Service

Provide Quick Support

Create conversation automatically with Ameyo Omni when a customer reaches you on Facebook, Twitter, WhatsApp, WeChat, Viber or LINE. Enable agents to resolve customer query on the same interface without having to switch to another tab.

Provide Quick Support
Customer-relationship

Build Relationship with Customer

Personalize your conversation with customers and make it convenient for them to reach you. Delight them with quick response and inspire loyalty.

Gain Valuable Insight

Engage with your customers and interact with them on social media. Reduce the login time into any channel and manage these activities on the unified agent desktop.

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Handle Issues Efficiently

Handle Issues Efficiently

Add notes to the conversations to reduce waiting time and quickly get the context of the conversation, this helps the agents resolve the issue faster.

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CUSTOMER SUCCESS STORY

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Find out how Ameyo helped a leading telecom organization address specific technology obstacles impeding the speed,
flexibility and quality of the customer service.

Start Your Own Call Center

Collaboration

Voice

Manage inbound and outbound calling to make each interaction count. Get contextual data of each conversation with live recording.

Agent-routing

Email

Respond faster to emails via automatically generated interactions and delight your customers with quick response.

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Chat

Use Web Chat, In-App Chat and, Chat Messenger to initiate and receive interactions from your customers.

Connect with your Customers on any Channel