Social Media Customer Service Solutions and Support – Ameyo

Social Media Customer Service Solution

Initiate Conversations to Increase Your Customer Base with Social Media Customer Service

Provide Quick Support

Create conversation automatically with Ameyo Call Center Software when a customer reaches you on Facebook, Twitter, WhatsApp, WeChat, Viber or LINE. Enable agents to resolve customer query on the same interface without having to switch to another tab.

Provide Quick Support

Build Relationship with Customer

With Social Media Customer Service Solutions personalize your conversation with customers and make it convenient for them to reach you. Delight them with quick response and inspire loyalty.

Gain Valuable Insight

Engage with your customers and interact with them on social media. Reduce the login time into any channel and manage these activities on the unified agent desktop.

Handle Issues Efficiently

Handle Issues Efficiently

Social Media Customer Service Solutions allows add notes to the conversations to reduce waiting time and quickly get the context of the conversation, this helps the agents resolve the issue faster.


Handbook to Effectively Use WhatsApp for Customer Service

Start Your Own Call Center



Manage inbound and outbound calling to make each interaction count. Get contextual data of each conversation with live recording.



Respond faster to emails via automatically generated interactions and delight your customers with quick response.



Use Web Chat, In-App Chat and, Chat Messenger to initiate and receive interactions from your customers.

Connect with your Customers on any Channel