Initiate Conversations to Increase Your Customer Base with Social Media Customer Service
Provide Quick Support
Create conversation automatically with Ameyo Omni when a customer reaches you on Facebook, Twitter, WhatsApp, WeChat, Viber or LINE. Enable agents to resolve customer query on the same interface without having to switch to another tab.
Build Relationship with Customer
Personalize your conversation with customers and make it convenient for them to reach you. Delight them with quick response and inspire loyalty.
Gain Valuable Insight
Engage with your customers and interact with them on social media. Reduce the login time into any channel and manage these activities on the unified agent desktop.
Handle Issues Efficiently
Add notes to the conversations to reduce waiting time and quickly get the context of the conversation, this helps the agents resolve the issue faster.
CUSTOMER SUCCESS STORY
Find out how Ameyo helped a leading telecom organization address specific technology obstacles impeding the speed,
flexibility and quality of the customer service.