Contact Center Software and Zoho CRM Integrations

Manage your interactions in one place across channels with Zoho CRM Integrations

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    DeliveDeliver Powerful Call Management Features With Zoho CRM Integrations

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    Personalized Contextual Interactions

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    Log all Customer Interactions

    Rule-based Routing

    Improve Agent Productivity

    Personalized Contextual Interactions

    Personalized Contextual Interactions

    Never lose sight of the context of the conversation. Agents have access to the customer profile and interaction history before connecting any inbound or outbound call. With Ameyo and Zoho CRM Integrations, the agents can see all the contact information on the same UI rather than switching between different tabs.

    Log all Customer Interactions

    Log all Customer Interactions

    Automatically log all the inbound and outbound calls with Zoho CRM integrations with call center software. These logs can later be used for agent training and improving their productivity. The supervisor can review these logs to give timely and effective feedback to the agents to enhance their performance and deliver excellent customer support.

    Rule-based Routing

    Rule-based Routing

    Use the pre-set Zoho CRM integrations parameters to take real-time decisions using Ameyo. No need to set different rules for both the systems. Combining the information stored in the Zoho database to route the customer query to the right agent for faster query resolution. Setting the rules to improve agent productivity and customer support.

    Improve Agent Productivity

    Improve Agent Productivity

    Combine Ameyo with Zoho CRM integrations to improve agent productivity by eliminating the manual tasks such as dialing and logging call dispositions. Make it easy for the customers to interact with your business and deliver an effortless, smooth customer experience by automating the activities with intelligent routing to avoid repeatedly asking the customers for their details. This leads to greater customer satisfaction and loyalty.

    Integrate Ameyo with Other Leading Applicationas​

    MS Dynamics
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    Get a holistic view of customer information by connecting Ameyo with MS Dynamics 365.

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    Zendesk Integration

    Build a strong base of loyal customers by integrating Ameyo with Zendesk.

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    Freshdesk Integration

    Increase agent efficiency and ease of handling support tickets with Freshdesk integration.

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    Director - Products

    Ameyo software is being used as a CTI for Ola customer and partner support. The software has met the expectation of Ola and we were able to extend it to meet Ola's unique requirements.
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    Shivam M.

    Sr Network Engineer

    Our connectivity increased with retry time and campaign settings.Working with AMEYO has a great experience mostly in terms of Customer support on any issues identified. Ameyo is economical. Its flexibility with interating different CRM and it will keep stable.
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    Ehab M.

    Head of Electronic Banking

    Easy to use and customize application with excellent support team
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    Mitesh S.

    System Support Engineer

    I like this software because of the capability to handle large numbers of call flows. I like the efficiency of this software like how it works and gave us the option to supervise the agents activity on a real time basis and the proper reports which helps alot to conclude many things.

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