Webinars
To keep our prospects, partners and customers abreast with the latest happening from the contact center world, we bring to you recordings of our webinar discussions with industry evangelists.
The buzzword ‘digital transformation’ has got everyone talking, but only a few understand it well en...
The current pandemic has forced everyone to go remote while no one was ready for that. The BFSI industry is the ...
Companies that use technology to transform customer experience have increased customer satisfaction by 15 to 20%...
The Department of Telecommunications (DoT) has amended the Other Service Providers (OSP) compliance guidelines, thus allowing BPO employees to work permanently from home/any location.
The Department of Telecommunications (DoT) has amended the Other Service Providers (OSP) compliance guidelines, thus allowing BPO employees to work permanently from home/any location.
As messaging adoption continues to grow, Google’s Business Messaging Platform has become the easiest way for consumers to connect with their brands and increase lead conversion rates.
As businesses continue to redefine their customer experience in the light of the COVID-19 pandemic, we are seeing a shift towards Digital channels.
COVID-19 has disrupted the way businesses function by forcing many departments to work from home/anywhere. For businesses to continue growing, it is essential that Sales continue…
As businesses continue to re-plan, revise, rebuild and reboot to stay ahead of the pandemic and prepare for the new normal, this webinar is going to a deep dive into CX strategy discussing ….