Drive Customer Engagement with Ameyo’s End-to-End Solutions
Call Center Solutions
Simplify customer interactions with Ameyo’s Call Center Solutions that are easy to deploy. Get an omnichannel contact center software to manage all inbound and outbound operations with ease. Get a complete solution with features like auto dialer, smart call routing, and seamless integrations
Cloud Contact Center
Reduce the need for hardware set up with cloud contact center and maintain call center operations on cloud. Cloud Contact Center is hosted over internet that allows interactions through multiple channels virtually. Expand the business size and scale with ease while maintaining the data security of your business.
Streamline your customer support for a delightful experience. Engage with your customers across channels and automate ticket operation for easy ticket management. Ameyo’s Helpdesk Software enables businesses to drive contextual conversation and provide dedicated customer support.
Automate the management of customer interactions with Ameyo’s smart Ticketing System. Help Desk Ticketing System helps businesses to not only manage customer conversations across channels but also enables sales reps to preserve the context with automated ticketing operations.
Customer Service Software
Decrease 40% of repeat calls while increasing agents’ productivity with Ameyo’s Customer Service Software. Intelligent customer service solutions can help a contact center optimize operations and delight customers throughout their journey.
Customer Support System
Ameyo’s comprehensive customer support system helps you streamline the customer service process by automating the complete ticketing process, providing omnichannel support, customizing performance reports and dashboards for faster and quality service delivery.
Virtual Call Center Software
Manage your call center virtually while allowing agents to work from remote locations. Ameyo’s virtual call center solution helps businesses scale with ease and reduces the cost of operations. Reduce the need for hardware set up and handle interactions virtually with an Internet-ready software.
Debt Collection Software
Ameyo’s intelligent debt collection software can deliver higher Promise-to-Pay (PTP) rates effectively. Automate daily operational tasks of collection agents to minimize the time spent on mundane and unproductive tasks and let them dedicate their time to critical issues.
Ameyo digital sales solution is a smart lead management system that enables inside sales teams to minimize lead turn around time (TAT) across different lead sources. Reduce human error and automate operations while empowering supervisors to make data-driven decisions with digital sales solution.
Knowledge Management System
Ameyo’s knowledge management system allows businesses to manage a knowledge base repository of articles, FAQs and other relevant information that makes it easy for customer service reps to deliver contextual information.
Ameyo’s AI platform is a future-ready solution built to resolve customer query and open tickets in a quick turnaround time. Backed by NLP or Natural Language Processing, the platform can conduct sentiment analysis on textual data and assist agents to prioritize ticketing.