Case Studies

Trusted by over 2000+ customers and with the presence in over 60 countries, Ameyo has powered businesses across verticals. Go through our customer success stories to get a glimpse into our solution and technology. 

case-study
Resources > Case Studies
Ahli_Bank_Jordan-logo

Learn how a leading financial service provider raised the bar in Customer Interaction Management by implementing a sophisticated …

bibd

Delivering a true Omnichannel experience to accelerate customer and employee engagement …

Standard-Chartered

Learn how Omnichannel Integration solution streamlines business processes and provides…

gulf-africa-bank

Ameyo’s Contact Center Solution for Banking helped Gulf African Bank, make their business more efficient and profitable…

kingdom-bank

Delivering a comprehensive Omnichannel Customer Experience in the banking sector to connect with customers across their preferred…

bank-of-makati

Discover how Bank of Makati utilized Ameyo’s innovative contact center technology for boosting agent productivity …

national-life

Using Automated Customer Service solution to integrate omnichannel customer interactions for employee empowerment…

capital-group

Learn how Ameyo helped Capital Investment and Asset Holding, a company with a network of subsidiaries and operating divisions…

solex

As pioneers in Business Process Outsourcing (BPO), SolexPLUS was looking for a solution that lowered downtime, handled large volume calls..

Telan-Associate

Learn how automating the call center operation with a Customer Interaction Management solution built long-standing customer relationships…

transact-global

Learn how Next Generation Customer Engagement Hub streamlines business processes, seamlessly integrates with existing technology…

vads

Discover how Malaysia’s leading managed ICT service providers diversified their contact center through Ameyo’s Communication Suite, simplifying…

Olacabs

With the assistance of Ameyo’s Customer Experience platform, Ola Cabs sought a solution that formed a perfect balance…

Abdul-Latif-Jameel-(ALJ)-Electronics

In a bid to achieve customer-first approach, ALJ Electronics was looking for an innovative and flexible Customer Experience Solution that only..

indovision

Learn how a well integrated Contact Center suite helped Indovision overcome the challenges of a legacy technology by automating their processes and ..

bank-bazaar

As a leading player in the e-finance domain, Bank Bazaar was looking for a solution to upgrade customer experience, handle large volumes of calls and increase agent…

flipkart

Flipkart needed to automate their outbound and inbound processes. An omnichannel contact center solution was implemented which could easily integrate…

flipkart

Healthkart was looking for a customer experience solution that delivered apt information to its customers and at the same time enhanced internal operations…

jabong

Discover how a Customer Interaction Management (CIM) software helped an e-commerce giant to automate their business process and simplify customer interactions…

myntra

Learn how an effective Customer Interactions Management system helped Myntra by integrated the entire business processes to a single platform to…

bigtree

Learn how a sophisticated Customer Interaction Management (CIM) solution helped an entertainment industry player in automating customer interactions…

inaya

Handling a large volume of interaction at any given time, the facility management providers were looking to improve their inbound ..

DOT-Abu-Dhabi

Discover how helped Department of Transport (DOT) in Abu Dhabi set up an effective customer care solution for handling consumer queries more..

dial-108

To ensure quality emergency care with a proper emergency management system, the ambulance providers were looking for a contact center solution…

fortis

Discover how a Healthcare Contact Center solution seamlessly integrates with existing technology to improve operational efficiency and effective…

gati

Learn how SOA and MDA based approach streamlines business processes, seamlessly integrate with existing technology and provide true…

spoton

Learn how Logistics contact center streamlines the operation to improve employee engagement along with building long-lasting customer….

dhl

DHL

Know how a leading logistics conglomerate raised the bar in Customer Experience with omnichannel solution that enabled automatically…

indiabulls

As leaders in professional training providers, IndiaBulls Real Estate was looking for an effective omnichannel support system to manage…

d-damas

Learn how a contact center focused on the needs of a prominent Gems & Jewelry brand to ensure seamless integration of customer interaction data …

dhiraagu

The National Telecommunication Carrier of Government of Maldives, Dhiraagu were looking to set up a contact center equipped with rich…

mtml

Discover how Ameyo helped one of the leading telecom service providers in Mauritius by improving customer service and agent productivity along with ….

telekom-malaysia

Discover how Ameyo helped Telekom Malaysia Berhad (TM), a leading Broadband IT and communications market leader in Malaysia, reach out..

Frontier-Utilities

Discover how Ameyo helped a leading retail utilities provider gain new insights with a holistic Customer Interaction suite, by ensuring better connect..

ruralshores

Learn how a sophisticated Contact Center Solution enables, seamless and personalized customer interactions along with improving operational…

Shell-Transource

Know how Complete Customer Interaction Management provides a diverse and innovative solution to empower the agents along with improving..

sterling-global

Learn how a secure and sophisticated Call Center Solution enables, seamless and personalized multilingual customer interactions…

symphony-global

Learn how a sophisticated Customer Information Management solution enables seamless integration of customer interactions along with improving..

telerain

Learn how a Centralized Omnichannel Solution improves inbound processes in a contact center to ensure quality monitoring, agent engagement…

ge-commercial

Learn how automating the Customer Service System streamlines business processes and provides excellent customer experience to nurture customers across…

n-m-teleservices

Learn how Ameyo provided intelligent capabilities for a leading Indian BPO to deliver seamless and personalized customer interactions…

Origin

Discover how an efficient Call Center Solution enables inbound and outbound integration to make supervision easier and deliver a personalized..

motilal-oswal-securities-limited

Understanding the benefits of an efficient Customer Interaction Technology to create a knowledge base and hence reduce customer effort…

nrg-global-solutions

With the deployment of a full-featured, blended solution, AMEYO streamlined the collection process to make the operations more efficient and improve customer..

open-mind

Learn how Ameyo provided a dynamic, scalable and future-proof solution to a leading KPO in India to integrate the business operations and give..

admerex

Discover how a leading BPO company in the Philippines, Admerex Solutions, transformed the way they communicate with customers…

finance

Discover how Ameyo helped a leading financial services company by implementing a fully-featured contact center solution for finance to manage interactions…

ionidea

Learn Ameyo helped IonIdea, a US-based IT company, implement an efficient and cost-effective BPO contact center solution to reach….

iVentures

Discover how iVentures Capital, a stockbroking financial firm in India, utilized Ameyo’s contact center technology for robust infrastructure, high system uptime..

kochar-infotech-pvt-ltd-hatiara-kolkata-bpo-19c45cu

Discover how Kochar Infotech, a company focused on managing, monitoring and improving the WIreless Data User Experience, implemented Ameyo’s customer..

air-mekong

Discover how Ameyo helped Air Mekong implement a modern & innovative contact center solution to deliver superior customer experience…

mphasis

Learn Ameyo helped IT Solutions provider MPhasis improve business efficiency and optimize costs by implementing a custom contact center..